ComplianceRegulatory alignment & security practices
GDPR- and CCPA-focused practices, alignment with common security frameworks, and documentation for your reviews. We are not SOC 2 or ISO certified unless separately announced.
Compliance Pillars
The foundation of our compliance framework
Standards alignment
Security practices mapped to common frameworks (not independently certified)
Regulatory
GDPR, CCPA, and other regulatory compliance
Data Protection
Comprehensive data protection and privacy measures
Audits
Regular third-party audits and compliance reviews
Standards & alignment
How we map practices to common expectations — without claiming independent certification we do not hold
Security Best Practices
Industry-standard security practices ensuring security, availability, processing integrity, confidentiality, and privacy
- Regular security audits
- Security controls verification
- Availability monitoring
- Confidentiality safeguards
Security Management
Systematic approach to managing sensitive information with comprehensive security controls
- Security framework implementation
- Risk management practices
- Continuous improvement
- Security controls
GDPR
Program designed to support EU/UK GDPR obligations (your legal assessment applies)
- Data subject rights support
- Privacy by design principles
- Incident notification processes
- Data processing agreements available
Healthcare Data Protection
Enhanced security measures for healthcare organizations handling sensitive patient data
- Enhanced data protection
- Secure data handling
- Access controls
- Comprehensive audit trails
CCPA
California Consumer Privacy Act compliance for California residents
- Consumer rights
- Data disclosure
- Opt-out mechanisms
- Non-discrimination
Payments (PCI scope)
Card payments are handled by established processors; we do not store full card data on UptimeMatrix infrastructure. Your PCI obligations as merchant or service provider remain yours to scope with your acquirer.
- No storage of full PAN/CVV on our platform
- TLS for data in transit
- Least-privilege access to billing integrations
- Documentation for vendor questionnaires on our role
Regulatory Compliance
Compliance with major regional and industry regulations
GDPR
European Union
CCPA
United States
Security Standards
Global
Compliance Features
Comprehensive compliance capabilities and controls
Data Governance
Data Classification
Systematic classification of data based on sensitivity and regulatory requirements
Data Retention Policies
Automated data retention and deletion policies aligned with regulatory requirements
Data Mapping
Comprehensive data flow mapping and inventory of personal data processing
Data Minimization
Collection and processing of only necessary data for specified purposes
Privacy Controls
Privacy by Design
Privacy considerations integrated into system design and operations
Consent Management
Robust consent collection, tracking, and management systems
Data Subject Rights
Automated processes for handling data subject access requests
Privacy Impact Assessments
Regular privacy impact assessments for new features and processes
Security Controls
Access Controls
Role-based access control and least privilege principles
Encryption
End-to-end encryption for data at rest and in transit
Audit Logging
Comprehensive audit logs for all data access and modifications
Vulnerability Management
Regular vulnerability assessments and patch management
Audit & Reporting
Compliance Reporting
Automated compliance reports and dashboards
Third-Party Audits
Regular independent security and compliance audits
Incident Response
Documented incident response procedures and breach notification
Documentation
Comprehensive compliance documentation and policies
Compliance Process
Our systematic approach to maintaining compliance
Assessment
Evaluate current compliance posture and identify gaps
- Compliance gap analysis
- Risk assessment
- Control evaluation
- Documentation review
Implementation
Implement necessary controls and processes
- Control implementation
- Policy development
- Training programs
- System configuration
Monitoring
Continuous monitoring and validation
- Ongoing monitoring
- Control testing
- Compliance metrics
- Regular reviews
Assurance
Independent audits and certifications when pursued
- Readiness activities when applicable
- Third-party assessments as scheduled
- Transparent communication of certification status
- Continuous improvement
Compliance Documentation
Available documentation and resources for compliance requirements
Available Documents
- Security audit reports and summaries
- Security management documentation
- Data Processing Agreements (DPAs)
- Business Associate Agreements (BAAs)
- Security questionnaires and assessments
- Privacy Impact Assessments (PIAs)
- Compliance matrices and checklists
- Incident response documentation
Request Documentation
Enterprise customers can request compliance documentation by contacting our compliance team. We provide comprehensive documentation to support your compliance requirements and vendor assessments.
Please allow 3-5 business days for document preparation and delivery.
Compliance FAQs
Common questions about compliance alignment and security practices
What compliance certifications does UptimeMatrix have?
We do not currently publish SOC 2, ISO 27001, or similar independent certifications. We maintain security and privacy programs designed to align with common regulatory and industry expectations (including GDPR and CCPA themes), and we provide documentation to support your assessments.
Do you provide compliance documentation?
Yes, enterprise customers can request compliance documentation including security questionnaires, data processing agreements, security audit summaries, and other compliance-related documentation. Contact us for specific documentation requests.
How do you approach GDPR requirements?
We implement measures intended to support GDPR obligations, including data subject request handling, privacy-by-design practices, breach notification procedures, and data processing agreements where appropriate. Final compliance depends on your use case and jurisdiction; see our Privacy Policy and contact us for specifics.
Can UptimeMatrix sign Business Associate Agreements (BAA)?
Yes, we provide Data Processing Agreements (DPAs) for GDPR compliance. We also offer enhanced security measures for healthcare organizations. Contact our compliance team to discuss your specific requirements and request agreements.
How often are compliance audits conducted?
We conduct regular security audits and assessments. We perform ongoing internal compliance reviews and third-party security audits to ensure our security practices meet industry standards. Compliance documentation is updated regularly to reflect current practices.
What data residency options do you offer?
We offer data residency options for customers with specific regulatory requirements. Contact our sales team to discuss data residency options and regional compliance requirements for your organization.
Compliance Questions?
Our compliance team is ready to assist with documentation requests, compliance questions, and vendor assessments.