SecurityEnterprise-Grade Data Protection
Learn about UptimeMatrix security measures. Industry-leading security practices, AES-256 encryption, MFA, SSO support, and comprehensive security practices.
Security Pillars
The foundation of our security architecture
Encryption
Bank-level AES-256 encryption for data at rest and TLS 1.3 for data in transit
Access Control
Multi-factor authentication, role-based access, and SSO support
Monitoring
24/7 security monitoring and threat detection systems
Infrastructure
Enterprise-grade infrastructure with regular security audits
Security Features
Comprehensive security measures protecting your data and infrastructure
Data Protection
Encryption at Rest
All data stored in our databases is encrypted using AES-256 encryption
Encryption in Transit
TLS 1.3 encryption for all data transmission between clients and servers
Secure Key Management
Encryption keys are managed using industry-standard key management systems
Data Backup
Regular encrypted backups with disaster recovery procedures in place
Access Security
Multi-Factor Authentication
MFA required for all accounts to prevent unauthorized access
Single Sign-On (SSO)
SAML 2.0 SSO support for enterprise customers
Role-Based Access Control
Granular permissions and access controls based on user roles
Session Management
Secure session handling with automatic timeout and re-authentication
Network Security
DDoS Protection
Advanced DDoS mitigation and protection against volumetric attacks
Firewall Protection
Multi-layer firewall systems protecting our infrastructure
Intrusion Detection
Real-time intrusion detection and prevention systems
Network Segmentation
Isolated network segments to limit potential breach impact
Compliance & Audits
Security Standards
Industry-leading security practices and regular audits
GDPR Compliance
Full compliance with GDPR data protection requirements
Regular Security Audits
Third-party security audits and penetration testing
Vulnerability Management
Regular vulnerability scanning and patch management
Security Lifecycle
Our comprehensive approach to security management
Prevention
Proactive security measures to prevent attacks
- Firewall protection
- DDoS mitigation
- Regular security updates
- Access controls
Detection
Continuous monitoring to detect threats
- 24/7 monitoring
- Intrusion detection
- Anomaly detection
- Log analysis
Response
Rapid response to security incidents
- Incident response team
- Automated responses
- Threat containment
- Recovery procedures
Recovery
Quick recovery and system restoration
- Backup restoration
- System recovery
- Post-incident analysis
- Security improvements
Compliance & Certifications
We meet the highest industry standards for security and compliance
Security Best Practices
Industry-leading security practices ensuring security, availability, and confidentiality
GDPR
Full compliance with European data protection regulations
Healthcare Security
Enhanced security measures for healthcare organizations
Security Management
Comprehensive security management framework
Security Best Practices
Recommendations for maintaining security on your end
Account Security
- Enable multi-factor authentication (MFA) on your account
- Use strong, unique passwords and change them regularly
- Never share your account credentials with others
- Review account activity regularly for suspicious behavior
- Use SSO for enterprise accounts when available
Data Protection
- Only monitor websites and services you own or have permission to monitor
- Keep your monitoring credentials secure and rotate them regularly
- Review and limit access permissions for team members
- Export and backup important monitoring data regularly
- Follow your organization\'s data security policies
Incident Response
- Report security incidents immediately to [email protected]
- Change passwords immediately if you suspect unauthorized access
- Review account logs and activity for signs of compromise
- Follow our incident response procedures if a breach occurs
- Keep security software and systems up to date
Security FAQs
Common questions about our security practices
How is my data encrypted?
We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. All encryption keys are managed using industry-standard key management systems and are never stored in plain text.
Do you support Single Sign-On (SSO)?
Yes, we support SAML 2.0 SSO for enterprise customers. This allows you to integrate UptimeMatrix with your existing identity provider (Okta, Azure AD, Google Workspace, etc.) for seamless authentication.
What security certifications do you have?
We follow industry-leading security best practices and maintain GDPR compliance. We implement comprehensive security measures including regular security audits, data protection controls, and enhanced security measures for healthcare organizations. Regular third-party security audits ensure ongoing compliance.
How do you protect against DDoS attacks?
We use advanced DDoS mitigation services and multi-layer protection systems. Our infrastructure is designed to handle volumetric attacks and maintain service availability even under attack conditions.
What happens if there is a security breach?
In the unlikely event of a security breach, we have an incident response plan that includes immediate containment, notification of affected users within 72 hours (as required by GDPR), and full transparency about the incident and remediation steps.
Can I get a security audit report?
Enterprise customers can request security audit reports and compliance documentation. We provide security audit summaries, security questionnaires, and other compliance documentation upon request.
Security Concerns?
If you discover a security vulnerability or have security concerns, please contact our security team immediately.