Question 1

What does UptimeMatrix monitor?

Accepted Answer

UptimeMatrix monitors websites, APIs, servers, SSL certificates, domain expiry, ports, blacklists, and more. We provide comprehensive infrastructure monitoring from 60+ global locations with instant alerts via email, SMS, Slack, and webhooks.

Question 2

Is UptimeMatrix free?

Accepted Answer

Yes! UptimeMatrix offers a Free Forever plan with 5 monitors, 5-minute check intervals, and 30-day data retention. No credit card required. Paid plans start at $7/month (annual billing) for faster intervals and higher capacity.

Question 3

How often does it check uptime?

Accepted Answer

Free plans check every 5 minutes. Paid plans support 1-minute check intervals. You can customize check intervals from 1 minute to 24 hours based on your plan and monitoring needs.

Question 4

What alert channels are supported?

Accepted Answer

UptimeMatrix supports email, SMS, phone calls, Slack, Discord, Microsoft Teams, PagerDuty, webhooks, and custom integrations. All notification channels are available on every plan—no artificial limitations.

Question 5

Does it support server monitoring?

Accepted Answer

Yes! UptimeMatrix monitors server health including CPU, memory, disk space, network performance, and processes. We support Linux, Windows, and cloud servers with real-time metrics and alerts.

Question 6

Do you provide public status pages?

Accepted Answer

Yes! Create beautiful, customizable public status pages to communicate incidents, maintenance, and uptime to your customers. White-label options available for enterprise plans.

Question 7

Where are monitoring nodes located?

Accepted Answer

UptimeMatrix operates 60+ monitoring locations worldwide across North America, Europe, Asia, and Australia. This ensures accurate regional performance insights and helps detect location-specific issues.

Question 8

Can I monitor APIs?

Accepted Answer

Yes! UptimeMatrix supports comprehensive API monitoring including REST APIs, GraphQL, custom headers, authentication, request body validation, response time tracking, and JSON schema validation.

Enterprise
Frequently Asked Questions

Scalability

Can UptimeMatrix scale to monitor thousands of endpoints?

What are the monitoring limits for enterprise deployments?

How does UptimeMatrix handle high-frequency monitoring at scale?

Can we monitor multiple regions and locations simultaneously?

How does UptimeMatrix handle multi-tenant or multi-client monitoring?

What API rate limits apply to enterprise customers?

SLA Support

Does UptimeMatrix provide SLA commitments for enterprise customers?

How does UptimeMatrix help verify our service SLAs?

Can we get SLA compliance documentation and reports?

What SLA metrics and reporting are available?

How does UptimeMatrix support contractual SLA obligations?

Can we set custom SLA thresholds and alerting?

Security Posture

What security certifications does UptimeMatrix have?

How is monitoring data encrypted and protected?

What access controls and authentication methods are supported?

How does UptimeMatrix maintain security boundaries?

What security monitoring and incident response capabilities are available?

Can we conduct security audits or assessments?

Compliance Alignment

What compliance standards does UptimeMatrix align with?

How does UptimeMatrix support regulatory compliance requirements?

Can we get compliance documentation for audits?

Does UptimeMatrix support data residency requirements?

How does UptimeMatrix handle data protection and privacy compliance?

What compliance reporting and documentation is available?

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EnterpriseFrequently Asked Questions